Four developmental stages of responsible gambling policy and practice in Australia are discussed, from an elementary stage of corporate citizenship through to engaged and innovative stages, and to the next stage of integration into the business of gambling. It then documents how gambling operators in Australia have responded to this issue through the development and implementation of responsible gambling measures. Specifically, it draws on a lifecycle approach to issues management to explain the emergence of problem gambling as a significant social and public health issue in Australia.
This paper draws on the Australian experience of problem gambling and responsible gambling to provide insights for Asian jurisdictions currently experiencing significant expansion in gambling.